Telephone service providers replacing their copper networks with fiber—a transition known as "IP" or "tech" transition—must comply with rules designed by the Federal Communications Commission to protect customers. The
Consumer Action has learned that the Federal Communications Commission’s Consumer and Governmental Affairs Bureau will host a "Technology Transitions" information session on Monday, Sept. 26, 2016 from 1-2 p.m. at the F
Over the past couple of years the FCC has been working with consumer groups, telephone companies and others to think about how to make the transition to modern networks as seamless as possible. Here are few new rules that will help make that ha
Residents, community organization staff and volunteers in South Florida's West Delray Beach area learned how phone technology is evolving and how to stay safe on the Internet during a series of presentations and trainings Consumer Action held in
Over the course of the trial, we at AT&T have worked together with local groups and organizations to hold meetings, events and information sessions to talk to West Delray Beach residents and community members about the trial. What it is, what it
Customers of all major carriers can check their usage at any time by visiting the company’s website.
Using your smartphone or other data-ready wireless device to watch high definition streaming video uses significantly more data that viewing in "standard quality" mode.
If you aren't moving out of the area, you can keep your existing phone number when you switch cell phone carriers. This is called “porting” your number. (There may be a porting fee).
To protect yourself if your phone is stolen, ask your wireless providers how to access applications that can lock, locate and erase data from stolen phones.
If you are concerned about "radio frequency" from your cell phone, reduce exposure by using a speakerphone, earpiece or headset to distance the device from your head.