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Providers of home voice phone service have obligations

Telephone service providers replacing their copper networks with fiber—a transition known as "IP" or "tech" transition—must comply with rules designed by the Federal Communications Commission to protect customers. The rules,…

FCC event on ‘technology transition’ open to public

Consumer Action has learned that the Federal Communications Commission’s Consumer and Governmental Affairs Bureau will host a "Technology Transitions" information session on Monday, Sept. 26, 2016 from 1-2 p.m. at the FCC…

New FCC rules about transition to New Phone Network

Over the past couple of years the FCC has been working with consumer groups, telephone companies and others to think about how to make the transition to modern networks as seamless as possible.  Here are few new rules that will help make that happen.…

Florida workshops on new phone network

Residents, community organization staff and volunteers in South Florida's West Delray Beach area learned how phone technology is evolving and how to stay safe on the Internet during a series of presentations and trainings Consumer Action held in October…

Partnering with nonprofits and local organizations

Over the course of the trial, we at AT&T have worked together with local groups and organizations to hold meetings, events and information sessions to talk to West Delray Beach residents and community members about the trial. What it is, what it means…

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Light bulbSave your data allowance and tune your smartphone into free public Wi-Fi, available in some cafes, airports and public spaces. Switch to Wi-Fi mode in the "settings" menu.

Light bulbStay connected during a power outage by planning ahead: Keep an extra, charged wireless phone battery on hand and own a car, solar- or hand-powered charger.

Light bulbIf you don’t use your cell phone much, consider a prepaid plan. Unless you choose to “re-up” your minutes, you can’t go over your limit.

Light bulbIt might be possible to avoid a cell plan contract and an early termination fee (ETF) if you pay full price for your phone. Compare prices to get the best deal!

Light bulbData usage is measured in kilobytes (KB), megabytes (MB) or gigabytes (GB) rather than minutes. There are 1,024 KB in 1 MB, and 1,024 MB in 1 GB.

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